Nickel City Beard Blends stands behind the quality of its premium line of organic products. We produce and package all of our shipments meticulously to ensure our customers receive only the highest quality and freshness with our products. If you are not satisfied with your purchase, please send us an email at info(at)nickelcitybeardblends.com - we would be happy to assist you in any way we possibly can to ensure your complete satisfaction.
In the unlikely event that an item arrives damaged, please contact us within 24 hours of receiving the product(s). You will then be asked to provide us a copy of your receipt and proof via photos, where a decision will then be made regarding a potential refund and/or exchange of equal value.